Last Updated: January 14, 2025
Welcome to Kare Mobile Inc (“Kare Mobile,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website https://karemobile.com (the “Site”), mobile dental services, and other related products and services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, do not use our Services.
1. Services Overview
Kare Mobile provides on-demand mobile dental care and related services. Our Services are designed to make dental care convenient and accessible to patients by leveraging technology and mobile healthcare solutions.
2. Eligibility
To use our Services, you must:
• Be at least 18 years old or the legal age of majority in your jurisdiction.
• Provide accurate and complete information when requested.
• Comply with these Terms and all applicable laws and regulations.
If you are accessing our Services on behalf of a minor, you represent and warrant that you are their legal guardian or have appropriate legal authority to act on their behalf.
3. Use of the Services
You agree to use the Services only for lawful purposes and in accordance with these Terms. You may not:
• Use the Services in any way that violates applicable laws or regulations.
• Attempt to disrupt or interfere with the proper functioning of our Services.
• Access or use the Services in a way that infringes on the rights of others.
• Misrepresent your identity or provide false information.
We reserve the right to terminate or suspend your access to the Services if you violate these Terms.
4. Medical Disclaimer
Kare Mobile provides professional dental care services through licensed dental practitioners. However:
• Information on the Site is for informational purposes only and does not constitute medical advice.
• Always seek professional advice from a licensed dentist for specific dental needs.
5. Patient Data and Privacy
We are committed to protecting your privacy and handling your data in compliance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA). Our Privacy Policy explains how we collect, use, and protect your information.
6. Appointment Scheduling and Cancellations
• Patients can schedule appointments through our Site or by contacting us directly.
• Cancellations or rescheduling must be made at least 24 hours in advance. Late cancellations or no-shows may result in fees.
• Kare Mobile reserves the right to cancel or reschedule appointments due to unforeseen circumstances.
7. SMS Text Messaging and Communication
By providing your mobile number, you agree to receive SMS text messages related to appointment confirmations, reminders, or updates.
SMS Consent Communication: The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications: If you have consented to receive text messages from Kare Mobile Inc, you may receive messages related to the following (provide specific examples):
Appointment reminders
Follow-up messages
Billing inquiries
Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”
Message Frequency: Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your appointments.
Potential Fees for SMS Messaging: Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method: You may opt-in to receive SMS messages from Kare Mobile Inc in the following ways:
Verbally, during a conversation
By submitting an online form
By filling out a paper form
Opt-Out Method: You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Help: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at our contact us page.
Additional Options: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Standard Messaging Disclosures
Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
Message frequency may vary.
8. Fees and Payments
• Fees for services are clearly outlined during the booking process.
• Payment is due at the time of service or as otherwise specified.
• We accept various payment methods, including credit cards and insurance when applicable.
Unpaid balances may be subject to collection efforts.
9. Intellectual Property
All content, trademarks, logos, and intellectual property on the Site and in our Services are the property of Kare Mobile or its licensors. You may not use, copy, reproduce, or distribute any content without our prior written consent.
10. Limitation of Liability
To the fullest extent permitted by law:
• Kare Mobile is not liable for any indirect, incidental, or consequential damages resulting from your use of the Services.
• Kare Mobile’s total liability for any claim arising out of or relating to these Terms is limited to the amount paid by you for the Services.
11. Indemnification
You agree to indemnify, defend, and hold harmless Kare Mobile and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your use of the Services or breach of these Terms.
12. Changes to the Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to the Site, and your continued use of the Services constitutes acceptance of the updated Terms.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Kentucky, without regard to its conflict of law provisions.
14. Contact Us
If you have questions about these Terms, please contact us:
Kare Mobile Inc
901 S. 15th Street
Louisville, KY 40210
Phone: 1 (800) 787-2812
Email: info@karemobile.com
© 2025 Kare Mobile Incorporated. All rights reserved.